Last Updated: 19th February 2025
This Privacy Policy explains how Spinstopia (“the Casino”, "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you access and use our online gaming website and related services (collectively, the “Services”). We are committed to adhering to internationally accepted privacy and data protection practices, as well as to complying with all applicable privacy laws and regulations. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Legal Framework and Guiding Principles
1.1 International Standards:
The Casino follows internationally recognized privacy principles, such as those outlined by the Organization for Economic Cooperation and Development (OECD) and the Asia-Pacific Economic Cooperation (APEC) Privacy Framework. These guidelines help ensure that your data is handled responsibly and securely.
1.2 Applicable Privacy Laws:
Our practices comply with all applicable privacy laws and regulations, including relevant state or national privacy legislation. We strive to provide clear information about how your personal data is collected, used, and shared.
2. Information We Collect
2.1 Personal Information:
When you interact with our Services—such as registering for an account, participating in games, or contacting customer support— we may collect personal data including, but not limited to:
- Your name, email address, postal address, and telephone number.
- Payment and transaction details.
- Date of birth and other identifying information.
This information is provided voluntarily by you when you use our Services.
2.2 Usage Data:
We automatically collect information about your interactions with our Services, such as:
- IP address, browser type, and operating system.
- Referring URLs, pages viewed, and the dates and times of your visits.
This data is used for analytics, performance monitoring, and to help prevent fraud and unauthorized activity.
2.3 Cookies and Tracking Technologies:
The Casino uses cookies, web beacons, and similar technologies to enhance your experience, analyze user behavior, and personalize content. You can manage your cookie preferences through your browser settings; however, disabling cookies may affect the functionality of our Services.
3. How We Use Your Information
3.1 Service Provision and Improvement
We use your personal information to:
- Create and manage your account.
- Process transactions and facilitate access to our gaming services.
- Enhance and personalize your experience on our website.
- Diagnose and resolve technical issues.
3.2 Communication
Your contact information may be used to send you:
- Service-related notifications (such as account updates and transaction confirmations).
- Promotional and marketing communications, where permitted by law.
You may opt out of promotional emails at any time by following the unsubscribe instructions provided.
3.3 Security and Fraud Prevention
Your data is used to verify your identity, maintain the security of our Services, and prevent fraud and unauthorized activities.
3.4 Analytics and Research:
Aggregated and anonymized data is used to understand user behavior, measure performance, and improve our offerings. This data is used solely for statistical purposes and does not identify individual users.
4. Sharing Your Information
4.1 Third-Party Service Providers
To provide you with our services, we may share your information with trusted third-party service providers who assist us in:
- Payment processing.
- Customer support.
- Data analytics and website operations.
4.2 Legal Obligations:
We may disclose your personal information if required by law, regulation, or legal process (for example, in response to subpoenas, court orders, or investigations), or to protect our rights, property, or the safety of our users or others.
4.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the successor entity. We will take appropriate steps to ensure that your data remains protected under this Privacy Policy.
4.4 Consent:
We may share or otherwise disclose your personal information when you have provided explicit consent, or as otherwise permitted by law.
5. Data Security and Retention
5.1 Security Measures:
We implement commercially reasonable security safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we work to protect your data, no system is entirely secure, and we cannot guarantee absolute security.
5.2 Data Retention:
We retain your personal information for as long as necessary to:
- Provide our Services.
- Fulfill our contractual obligations.
- Comply with legal requirements.
Once your data is no longer required, we will take steps to delete or anonymize it in a secure manner
6. Your Rights and Choices
6.1 Access and Correction:
You have the right to access and review your personal information, and to request corrections if any data is inaccurate or incomplete. You can update your account information by logging into your account or contacting us directly.
6.2 Opt-Out of Marketing Communications:
You may opt out of receiving promotional communications by using the unsubscribe link provided in our emails. Please note that opting out of marketing emails will not affect your ability to receive essential service-related communications.
6.3 Additional Rights:
Depending on the applicable law, you may have additional rights regarding your personal information. Please contact us to inquire about any specific rights or requests you may have.
7. International Data Transfers
Your personal information may be transferred to and maintained on servers located outside your country of residence. When such transfers occur, we ensure that appropriate measures are in place to protect your data in accordance with this Privacy Policy and applicable legal standards.
8. Children's Privacy
Our Services are intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to promptly delete that data.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us.
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.