Last Updated: 19th February 2025
At Spinstopia (“the Casino”, "we," "us," or "our"), we are committed to promoting safe and responsible gaming practices. We recognize that gaming should be a form of entertainment and strive to ensure that all users engage in our services in a balanced and controlled manner. This policy outlines our approach to responsible gaming, including measures to prevent underage play and support for individuals who may experience gaming-related issues.
1. Commitment to Responsible Gaming
1.1 Entertainment, Not an Income Source:
Our gaming services are designed for recreational purposes. We encourage our players to view gaming as a form of entertainment, not a way to earn income. All users are urged to play within their personal financial limits.
1.2 Encouraging Moderation:
We support a gaming environment where moderation is paramount. Tools and resources are provided on our platform to help users manage their play, including options for self-exclusion, setting deposit limits, and tracking time spent on gaming activities.
2. Prevention of Underage Gaming
2.1 Strict Age Restrictions:
We enforce a strict policy against underage gaming. Our services are intended only for individuals who are legally of age to participate in gaming activities.
- Verification: All new account registrations require age verification.
- Underage Play: Underage individuals are strictly prohibited from accessing or participating in our gaming services. Accounts found to be in violation of this policy will be suspended immediately, and any funds in such accounts may be forfeited in accordance with applicable laws.
3. Support and Assistance for Problematic Gaming Behavior
3.1 Self-Monitoring Tools:
We provide a range of self-monitoring tools to help players manage their gaming habits, such as:
- Deposit and wagering limit settings.
- Self-assessment questionnaires to help recognize signs of problematic gaming.
- Options for temporary or permanent self-exclusion from our services.
3.2 Access to Help and Support:
If you believe that your gaming is becoming problematic or if you need assistance, we encourage you to seek help immediately. Below are contact details for organizations in the United States that provide support for gaming-related issues:
National Council on Problem Gambling (NCPG)
Helpline: +1-800-522-4700
Website: www.ncpgambling.org
Gamblers Anonymous
Website: gamblersanonymous.org
Find local meetings and support resources via the website.
Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline
Helpline: +1-800-662-HELP (4357)
Website: www.samhsa.gov/find-help/national-helpline
3.3 Additional Support:
We also encourage players to talk with family, friends, or professional counselors if they feel that their gaming habits are causing distress or adversely affecting their lives.
4. Our Role as a Casino
4.1 Monitoring and Intervention:
The Casino continuously monitors gaming activities for signs of excessive or problematic behavior. Should we detect patterns that suggest a player may be at risk, we reserve the right to intervene by:
- Limiting or suspending access to gaming services.
- Recommending professional help or self-exclusion options.
4.2 Employee Training
Our staff receive regular training on responsible gaming practices and how to identify potential signs of problematic gaming behavior. This ensures that we can offer appropriate guidance and support to our players when necessary.
5. Commitment to Continuous Improvement
The Casino is dedicated to regularly reviewing and updating our Responsible Gaming Policy to ensure it reflects the latest best practices and regulatory standards. We welcome feedback from our players and partners to enhance our efforts in promoting a safe and responsible gaming environment.
6. Contact Information
If you have any questions about our Responsible Gaming Policy or need assistance regarding responsible gaming issues, please contact our customer support team.
By choosing to play at Spinstopia you agree to engage in our services responsibly and acknowledge the importance of maintaining a balanced gaming experience. If you ever feel that your gaming is out of control, please use the self-help tools provided or reach out to the support services listed above immediately.